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flu360 Customer Service

Our Customer Service hours are Monday through Friday, 9:00 AM to 6:30 PM EDT/EST. Customer Service offices are closed during major US holidays.

Please submit the form below and a customer service representative will respond within one business day.

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CSL Behring respects your privacy. For an explanation of how CSL Behring will use the information you are submitting, please view our Privacy Policy. If you chose to provide information about your physician, CSL Behring will not contact your physician regarding you or your treatment.

By submitting this form, you are consenting to disclose any information provided, including your name, email address, address, telephone number, and any other information (collectively "Personal Information"), to CSL Behring and its representatives, agents, and contractors, including CSL Behring's support program(s) (collectively "CSL Behring Entities"), and to receive communications with relevant information from CSL Behring Entities. You may also receive relevant information, including marketing information, from CSL Behring Entities by mail, email, and telephone in the future to provide information or to offer enrollment in educational programs and programs intended to benefit patients using or eligible to use CSL Behring therapies. You will have the ability to opt out of receiving communications from CSL Behring Entities at any time.

Reporting & Product Queries

Adverse Event Reporting

To inform us of an adverse event, contact us immediately 24 hours a day, 7 days a week. Select Option 1 in the phone menu.

Email: us.medicalinformation@seqirus.com

Call: (855) 358-8966 - Option 1 after the toll free number

Medical Communications

Medical Communications is available Monday through Friday, 9:00 AM to 6:30 PM EDT/EST. Medical Communications offices are closed during major US holidays.

Visit: https://medinfo.seqirus.com for additional inquiries

Email: us.medicalinformation@seqirus.com

Call: (855) 358-8966 - Option 1 after the toll free number

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