Contact and Connect
We're here for you. Call or email if you have specific questions, or visit the FAQs page for general needs.
General Support
flu360 | Support
Our Customer Service hours are Monday through Friday, 9:00 AM to 6:30 PM EDT/EST. Customer Service offices are closed during major US holidays.
Reporting & Product Queries
Adverse Event Reporting
To inform us of an adverse event, contact us immediately 24 hours a day, 7 days a week. Select Option 1 in the phone menu.
Call: (855) 358-8966 - Option 1 after the toll free number
Medical Communications
Medical Communications is available Monday through Friday, 9:00 AM to 7:00 PM EDT/EST. Medical Communications offices are closed during major US holidays.
Call: (855) 358-8966 - Option 1 after the toll free number